Testimonials

Great experience, no pressure sales, only had my new car for a few days but love it

Hi I purchased I car from here a few weeks ago . My first time in this garage absolutely spot on Tony was amazing very helpful highly recomend a visit

Very personable experience, Tony was very honest and knowledgeable about all of the vehicles on offer. No pressure to buy and was receptive to our requirements.

Helpful and understanding
Really kind and down to earth service

Thank you to the Crosspoint Motors team (Tony and Adam). We have purchased 3 cars from you in a row over the last 10 years and each has been brilliant. I love my new car and got a very fair price of part exchange for my Suzuki. Your cars are brilliant and your service is awesome! Huge thanks 😊 we would give you 10 stars if the review would let us. We love our Citroen ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Absolutely amazing always been happy with the cars I’ve had from here! Would recommend this garage to anyone!!

Great car at competitive price, excellent service during the purchase and fabulous aftershaves service. Highly recommend.

I would highly recommend Crosspoint Motors to anyone looking to buy a low mileage great condition car. We rang up and Tony immediately helped us out with all there was needed to know about the car. When I visited, the car was just as described and was in extremely good condition. Tony's relaxed approach made it easy for us to look at the car in our own time without feeling any pressure. He handled the vehicle transfer (documents etc.) swiftly and professionally and made the whole process smooth.

Visited 2 weeks ago to check out 2 cars I saw on auto trader. Both cars been made available for viewing straight away, and the one I've chose to test drive was also arranged straight away. There was no pressure on the sale, I've been given time and space to thoroughly check the car and decide if I want to buy it. I've purchased the selected car. Tony was very helpful throughout the process, constantly keeping me updated of the progress, and assisting me through some technical difficulties with the finance companies website. My old car was discarded in a timely manner as promised. All documentation received via email or through the post very quickly. I can highly recommend. 5☆

Brought my very first car from Crosspoint. A very good selection of cars and Tony was fantastic from start to finish. No pressure sales, clear and thorough and brilliant to deal with. Highly recommend.

Amazing service all-round
After not having much luck with cars purchased from larger garages, I happened upon Crosspoint's website and managed to find my perfect car.

Not only was it immaculately clean for both rest drive and collection, the experience of dealing with Tony for the purchase was so easy. He was down-to-earth, transparent and a pleasure to deal with. They also offered me an really good price for the car I traded in.

Cannot recommend Crosspoint Motors enough.

Great selection of cars with helpful and informative sales staff who let you take your time. The test drive & purchase of my Toyota Aygo was a very smooth and easy process and the dealership had timely communication.

Helpful and informative
Ii heard about Crosspoint through a recommendation from a friend and I found that Adam was very helpful and knowledgeable when we visited Crosspoint and nothing was too much trouble when arranging a couple of test drives. Tony was very informative when answering questions that I had before purchasing the car and the sale was very smooth - I would recommend these to anyone interested in buying a car

Over the moon with my new car can't thank the staff enough

We bought a car from Crosspoint and had a great service. Lovely, friendly helpful staff. The sale went smoothly and we're very pleased with the car we bought from them. Would highly recommend them to anyone.

I have recently purchased my car from CrossPoint Motor Company I found the sales man Adam polite and friendly, the whole experience was relaxed no pushy sales men here.

Ian T
Great people to deal with. Saw the advert on Autotrader, phoned to arrange a test drive the same day & purchased the car. The most straightforward car purchase ever, many thanks. PS the cars great as well !

Love my new fiat!! Highly recommend Crosspoint Motors 👍👍

Response from the owner:

Hi Amelia, thank you for your review. I'm sure you will continue to enjoy your new car and once again thank you for your business, Tony.

Good communication and friendly answers when I asked questions about the car itself or its delivery.

Response from the owner:
Hi Paul, thank you for taking the time to send in your review. Its always nice when customers place their trust in us as you did by buying your car online and through email. I'm pleased you found the process easy and I am sure you will be very happy with your car, thanks again Tony.

I've recently purchased a car from crosspoint motor co in Coalville. The service recieved from start to finish was excellent. Tony who dealt with us was helpful but not pushy. He went above and beyond to make buying my car not stressful.
I would certainly recommend this garage

What a pleasure to deal with Tony and Adam at Crosspoint. Highly recommended and made our decision to purchase an Mazda MX5 from them easy. No hard sell and very knowledgeable.

Great place!
Great service. A wide selection of good motors to choose from. Tony is friendly, knowledgeable and honest to talk to about cars. You feel really valued as a customer! Would shop here again!

Excellent customer service, would highly recommend to anyone looking for a reliable and quality vehicle. I purchased a fiesta from crosspoint motors the other week, Tony sold me the car and was very helpful and provided a full MoT and warranty with the car. When I went to pick up the car it was absolutely spotless and was like stepping into a brand new car. Overall I’m very impressed with the service provided and would definitely recommend to others.

Really great experience with these guys. Super friendly, great communication and no pressure to buy anything. Would definitely recommend to people in the area!

Just bought my girlfriend a 2013 Toyota Yaris from here and it was arguably one of the simplest, pain free and pleasant car buying experiences I’ve ever had. All of the cars they stock seem to be handpicked gems and the owner wasn’t pushy. Very happy and would definitely recommend.

Great good quality company
Crosspoint are great. They leave you plenty of space to figure out what car you want and are genuine. I was served by Tony and he answered all my questions very honestly. I really appreciated their warranty as well.

It is a good company if you are looking for a reliable small-medium sized car. They have good prices and good quality cars. It was great to walk around and try out sitting and getting the feel of lots of different cars. I would recommend going if you're buying for the first time or if you want another smaller car. A good service.

Thank you Crosspoint!

FIVE STARS
Excellent service. Tony was very polite and not pushy at all felt comfortable viewing the cars.

Emily Cooper
Could not fault the service. Tony was very welcoming and had a no pressure sales approach, he made buying our new car a breeze. Would highly recommend Crosspoint Motor Company! 👍
(The Cooper Family)

Returned to Crosspoint Motor Company when I recently decided I wanted to purchase a new car. Brilliant service once again.

Deb
I Came in on Monday with my daughter charley looking for a fiat 500. Fell in love instantly with the white one he had for sale met the lovely Tony and he was extremely helpful we had a test drive and I purchased the car and drove it home the same day Fantastic place friendly staff and it’s the perfect little car with very low mileage which is what I was looking for in a car. Drives superb love it. Thankyou Tony.😀

I am so glad to be able to give such a positive feed-back. Manager Tony of Crosspoint Motor Co., is absolutely trustworthy and helpful and does not pressurize you at all. - He explains everything superbly.
I would have no hesitation in recommending both Crosspoint Motor Co and Tony and even though I live in Stoke-on-Trent, I would still travel to Crosspoint, knowing it cannot be beaten.

Would recommend Crosspoint Motors,I’ve had several cars from them over the years I wouldn’t go anywhere else,very helpful and professional, will definitely go again in the future 😎

Crosspoint Motor Company Ltd (owner)
2 days ago
Hi John, thank you for your review and for your continued support. I think it must be 15 years since you brought your first car from Crosspoint and several cars later as always its great to do business with you, thanks again Tony / Adam

My partner recently purchased a vehicle from Tony at Crosspoint Motor Company. Service was top draw, no pressure sales, very accommodating and ultimately has provided us with a quality used car. Would definitely recommend this garage and would use in the future.

Purchased a beautiful Toyota Aygo from Cross Point Motor Co. Absolute ton of clean vehicles to choose from. No pushy sales tactics just sound friendly advice from Tony the owner of Cross Point. Car came with a full service history and freshly serviced, 12 months MOT and fully valeted. Absolute pleasure of a purchase, thanks Tony!

Purchased a beautiful Toyota Aygo from Crosspoint Motor Co. Excellent customer service, no hard sale just genuine friendly advice when choosing a vehicle. Lots of makes & models to choose from. Very efficient collection service, car serviced, 12 months MOT and fully valeted. Fair price for an outstanding car. Tony the properity gives you the confidence to make a sound choice when choosing a new car. Thanks Tony!

Very friendly and no pressure sales. Highly recommended 👌

Review left by Rachel H
Great little garage. Friendly honest staff and very informative. Needed a car quickly and car was delivered to my home address the same week with full year MOT. Would highly recommend.

After making the heartbreaking decision to get rid of my last Hyundai car I had for 19 years and upgrade there was only one place for me to look and that was Crosspoint ,my dad had purchased his car from there five years ago and was really pleased.
Tony was very welcoming and even remembered us from 5years ago which was nice, I made my choice everything was explained thoroughly and I was kept up to date with what was going on with the car until collection.
A big thankyou too you all for sorting relevant paperwork and getting me back on the road in my new Hyundai I'm loving it and so is my autistic son who was so used to my old car.

Picked up my Clio today from Tony, fantastic service from start to finish. A first class garage where nothing is to much trouble. This my sixth car and I have never had any complaints. Would recommend to everyone.

First class,sales side was spot on. Good value for money. Excellent.

Well looked after by friendly staff. Excellent selection of used cars with low mileage at competative prices. Quality and choice of vehicles excellent and above average of thosr viewed at other garages. Very pleased with my purchase. Would recommend .

Excellent service thanks to tony, the sale and updates during the process of buying my car was outstanding and easy. The car is superb very pleased my family love it will highly recommend to friends and family and will certainly use crosspoint Motor Company again. Once again thank you Tony and staff for what you all done kind regards nigel

Highly recommend buying a car from Tony at Crosspoint. Excellent service and I was kept up to date through the whole process. Professional and extremely helpful. Thank you Tony!

excellent service very helpful, not put under any pressure just given good advice

Excellent, service,the owner was away when we called,but Adam was knowledgeable and willing to help us,so much so, that we are now ,the happy owners of a fine, new to us ,car

Friendly staff,Had time to think about the car
No rush or pressure
Easy transaction

Spoke with Tony a week ago regarding a Mercedes he had. We had spent a Saturday afternoon on-line looking everywhere, this one fitted the bill. I called Tony who had left for the day but was more than helpful. I explained I was travelling from Bournemouth and asked if he would hold it which he kindly did for a small deposit. I arrived on Friday and was not disappointed. Tony showed me around and then left me to look over the car and take it for a test drive. I returned to complete the paperwork and bank transfer. Tony is a rare breed in the car industry , he is honest, very polite, accommodating and helpful. I would have no hesitation in recommending him or Crosspointmotor Co which also has a very well thought out and presented website. Excellent doing business - Thanks Tony :)

Having met Tony today in which he made me very relaxed and no pressure while looking at the car left me on my own to look a round. Ended up buying it thank you Tony.
Reply
Crosspoint Motor Company Ltd (owner)

Hi Steve, thank you for taking the time to post your review, it was great meeting you and a pleasure doing business with you, I hope you are enjoying your new car, thanks again Tony.

I have just bought a beautiful Ford ka from Tony, he is a great guy and his customer service is brilliant. I will definitely recommend crosspoint motor co to anyone looking for a car.

Excellent Customer Service. Tony was very professional and made the transaction extremely easy and straight forward.

Friendly, efficient service. Tony made it stress-free and I love my car!

Sarah
Really good service, excellent value for money and a nice fast transaction.
Reply
Crosspoint Motor Company Ltd (owner)
5 weeks ago
Hi Sarah, thank you for taking the time to send in your review. I am delighted you are really pleased with your new car and thank you for trusting us throughout the buying process with you having completed everything online and by telephone, thanks again Tony.

Can't reccomend Crosspoint and Tony enough. Just bought my second car from here, and the service is top class. Its a no pressure environment making it a really great place to buy from. Thanks for all your help Tony!
Reply
Crosspoint Motor Company Ltd (owner)

Hi Alice, thank you for your lovely review. Its always great when a previous customer returns to us having had good buying experience with us previously. Once again thank you for your business and enjoy your new car, Tony.

Excellent service, happy customer
Excellent service from start to finish with Tony. Very helpful and talked me through everything. No pressure sales and a lovely selection of low mileage cars. I would highly recommend Crosspoint Motor co and would definitely return in the future.

VERIFIED CUSTOMER
Super service, and the vehicle just perfect. I wish I had found them years ago
They were helpful and honest and proved very reliable. I would recommend then to anyone.

Could not fault the service. Tony was very welcoming and had a no pressure sales approach, he made buying our new car a breeze. Would highly recommend Crosspoint Motor Company! 👍 (The Cooper Family)

I’ve had cars off tony a few years ago and tony was very helpful and nothing has changed this time, I recommend crosspoint motors to anybody looking to get a new car

Recently bought a lovely convertible from Crosspoint , and I'm really happy and very impressed. Tony is extremely friendly, courteous and knowledgeable about his cars, and the purchase was very easy and smooth, with help to arrange delivery. I did encounter a bit of an issue with the car after purchase, but Tony was brilliant in sorting it out. Would definitely recommend.

Fantastic Service
GF13MZGPurchase verified
Status: Published
Reviewed 22/06/2021
BY LUCY MAY R -

Great experience buying a car from Crosspoint in Coalville. No pressure, loads of info and great service

Happy customer

Status: Published
Reviewed 21/06/2021

Easy to deal with and great communication throughout, very happy. Kevin

Quick understanding service

Status: Published
Reviewed 10/06/2021

I needed to complete the purchase of the car quickly. Tony was very understanding and managed to get me in my new car within 24 hours.

When i first approached Tony I tried to get a discount and failed. Tony explained the Citroen DS3 i was interested in was reasonably priced. I looked around at other cars and Tony was right. I was glad I went back the car was still there and i purchased it and glad i did. Tony and his team break the mold for second hand car sales and made the purchase an enjoyable experience.

This is the 5th car we have purchased from Crosspoint & all have been spot on. There’s no pressure to buy & Tony is very knowledgeable, friendly & professional. I love my new car & fully recommend Crosspoint.

Pete Hopkins

Brilliant service, very helpful. Couldn't fault them.

Rob

Great service and under current covid rules very helpful, love my new car thank you

★★★★★★★★★★
great dealership, brilliant owner, would recommend
Purchase verified
Status: Published
Reviewed 17/04/2021
BY SAM F - great dealership, very nice selection of cars! found the right car for me, very pleased with it! Would defiantly recommend if your looking for a smaller car with low mileage.

You replied on 19/04/2021
Hi Sam, just a quick note to say thank you for your review. It was great to meet and your Dad, enjoy your new car and thanks again for your business, Tony.

★★★★★
Happy customer
Purchase verified
Status: In moderation
Reviewed 10/04/2021
BY IVAN I -
I bough a great BMW at a good price. Staff was really helpful and understanding.

Purchase verified
Status: Published
Reviewed 20/03/2021
BY ERIC L -
These are strange times and buying a car is different. Tony made it as safe as possible and an enjoyable experience. All paperwork was ready to sign it was explained. the car was immaculate and by the gate ready to go Very professional.

You replied on 21/03/2021
Edit
This reply has been accepted but will only be published on site if the review status is accepted.

Hi Eric, thank you for taking the time to send in your very positive review, it is very much appreciated. We are indeed working in different times and I am pleased you found the process easy and an enjoyable purchase experience, Tony.

Manager was offsite but we were met by member of staff, who stopped what he was doing and gave us his full attention. Owner arrived back and welcomed us to his sales. A gentleman from old school of customer service, could not do enough to help. YES I would recommend Crosspoint to anyone that's looking for their next car. Thanks guys and I'm sure we will do business again soon

Absolutely fantastic guys to deal with, can't recommend them enough.

Brought my second car from Crosspoint in July this year and am really pleased with it and the service I received. No hesitation in recommending Crosspoint Motor Company, keep up the good work!

Brilliant dealer ship .... very informative & freindly would recommend to everyone to just go and see

Tony the owner was very personable,
helped throughout buying procedure .
Havnt actually drove my new car away as of this posting but very pleased with how things have gone so far .

Thanks for the great deal on my car, lovely staff members, would highly recommend

Brilliant service, lovely people, lovely deal on my new car!

Really pleasant guys, were happy to answer queries I had a reputable company to buy from

Professional and very knowledgable Salesman ! Quality low mileage cars ! Would certainly buy my next car from Cross point car sales!

Fantastic service from Tony. Bought my sons first car from him last week and the service was excellent.

Very good choice of cars, i was able to be want i wanted

Professional and very friendly,I would highly recommend crosspoint.

This is the second time I have bought a car from Crosspoint Motors and can t recommend highly enough . From start to finish excellent service . A good variety of cars at reasonable prices . No pushy selling . An enjoyable experience and will definitely use again in the future

By far the easiest car buying experience I have ever had! Staff are very friendly and helpful. Car came with a full 12 month MOT and was fully valeted and sanitised. No pressure or long winded sales pitches. After the sale the sales man (apparently I’m not allowed to name him so I will just call him T) was even kind enough to help with changing the owner and getting the new V5. Extremely happy with the car we bought but to be honest all the cars on the forecourt looked very good. Can’t recommend Cross Point enough! Thank you very much T and the team!!!!!

Very friendly and professional when purchasing daughters first car . The car had all the history and was immaculate

Very friendly and understanding. I had a few delays as we are dealing in a world of difference, but the whole process was safe and allowed me to make the transaction of a new car with them.

Tony was extremely helpful made buying the new car very easy ( I know he wants to sell ) but he seemed genuine , only had the car a few days but seems ok so far. Tony did all the paperwork and gave me a fair deal on my old car . sorted tax out , did a deal on 12 months warranty full 12months mot ..very pleased with the service so far .

Very helpful felt looked after and gives lots of advice and information .... well priced and clean cars would definitely recommend this dealership

Bought in lockdown, very helpful , all done through phone calls n emails , highly recommend crosspoint will definitely be back in a couple of years very pleased with my car

By far the easiest car buying experience I have ever had! Staff are very friendly and helpful. Car came with a full 12 month MOT and was fully valeted and sanitised. No pressure or long winded sales pitches. After the sale the sales man (apparently I’m not allowed to name him so I will just call him T) was even kind enough to help with changing the owner and getting the new V5. Extremely happy with the car we bought but to be honest all the cars on the forecourt looked very good. Can’t recommend Cross Point enough! Thank you very much T and the team!!!!!